This is solution of Hamilton college personal and professional Development Assignment which is related to HND Health and Social Care Course.
1.1 Compare personal values and principles with the principles of support for working in health and social care
Health and social care is one of the biggest sectors and it is seeing rapid change. Government has introduced new initiatives for the development of this sector and for making it very high profile. This sector encourages everyone to live health life and to prevent themselves from illness. It gives very personal satisfaction to the employees working in this field. Helping someone or curing someone is the best service we can provide to anyone. This sector consists of organizations from both public and private sector. Hospitals, nursing homes, dental practices etc. are part of this sector (Petrova, 2006).
Working in a health care sector is not an easy task. You need to very strong physically and emotionally. Workers should be able to handle stress to work in this type of environment. Personal values and principles of workers are very important in this sector. This sector deals with the health and lives of individuals and workers need to be very ethical. A small mistake can take someone’s life. Personal values of all the workers can be different from each other and they can also be different with the values of support in health and social care sector. Personal values include your religious or cultural beliefs and it is not that all the workers will be having the same religion or culture. Principles of support always say that each and every patient should be considered and treated equally. There should not be any discrimination on the basis of religion or culture. People come under pressure of earning more money and deviates from their values and principles. Principles of support teach workers to stay away from all these illusions. Doctors or nurses take a hypocrite oath according to which saving a patient is their responsibility and it is above all the other responsibilities. Sometimes doctors and nurses have to forget their personal lives to work for the patients. We know a legendary woman named Mother Teresa who has spent her entire life in serving the poor people. She has always given priority to delivering the best services to the patients. She did not marry and she knew that marriage will not allow her to focus on the path she is following. Husband and children becomes priority after marriage. Principle of support also believes in respecting each and every one equally irrespective of their caste, race or religion.
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1.2 Assess how personal culture and experience influence own role in supporting users of services and others in health and social care settings
Personal culture and experience in life plays a very important role in deciding the attitude of the doctor, nurse or any other worker in health and social care sector. The way a person has been treated or taught in his past life always gets reflected in his personal life. Upbringing of any individual decides his attitude towards everyone. If the doctor or nurse has been stayed in a very cordial, friendly and helpful environment they will always be very helpful and caring towards their patient. Culture and experiences also includes the family of any individual. Nature of your parents will reflect in you. Parents should always teach their children to be helpful and caring towards everyone in the society. Belief and ethnicity are also part of our culture (Scott, 2003). Workers in health and social care sector should also believe that all the patients are equal and they should not prioritize or discriminate on the basis of religion or money. We have also seen that hospitals have become like any other industries where the main motive is to earn as much money as possible. But in health and social care sector the main objective should be to serve people and care them. And this can come from the culture and experience of the workers. Education also decides on the behaviour of workers towards the patients. Education definitely affects our role in supporting users of health and social care sector. Education system should focus more on developing values and principles which are beneficial for all the users of this sector. Even the sweeper of the hospital should be given equal respect. Lifetime events also make our experience and our past experience can be seen in our behaviour towards the patients in social and health care sector.
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1.3 Discuss how new developments and changes to personal values can impact on work in health and social care
As we have seen that how the personal values and principles affect the workers attitude towards the patient. So there is a great need of developing and changing the values of all the workers towards their patients. Training should be given all the new joiners to change their attitude, values and principles. Training should focus on respect and equality to every patient and all the other workers in the sector. Ethical behaviour needs to be taught to everyone. This training will be very helpful for the betterment of the patients and also for the reputation of the organization.
Everyone carries his attitude because of his culture and past experience. This has made people judgmental towards particular person. For e.g. a person who thinks that a person who speaks less is always good and caring and he might generalize this thing for everyone. This stereotype thinking of the social and healthcare workers need to be changed and developed. This will generate a very good environment in the organization. New developments can be done by introducing new legislations and laws. For e.g. there should be a strict law and punishment for any kind discrimination in the sector. All the patients should be given equal opportunity to get treated in a best way. Even each organization should treat some poor people free. All the workers should respect each other’s values and principles. Principles of good practice need to be implemented in any organization which is working in this sector. This change and development can be done internally and by the will power of the workers in the health and social care sector.
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2.1 Assess Current Skills ability and learning style
I am considering myself as a practitioner in social and healthcare sector and in this task I will develop a professional development plan for myself. To develop a plan first I need to know my abilities or strengths and areas where I need to improve. This can be done with the help of SWOT analysis (Filkins, 2003):
- I have very good experience in this field. During my study I did training in one of the reputed organizations in this sector.
- I have very good knowledge of my subject. I was among the top ten students in the course.
- I have qualities to work in a team. I always try to understand the concerns of my team members.
- I have strong values and principles.
- I never worked as a leader. Lack of leadership qualities is one of the biggest weaknesses in me.
- My communication skills are not that strong. Communication skills are very important in any service sector and especially in health and social care sector.
- I usually get nervous after watching the worse condition of any patient.
- Social and health care sector is huge and it is growing at much faster rate. Even the government is encouraging this sector and adding new initiatives from improvement in this sector. So there is very good opportunity of joining a reputed organization and grow in my career.
- There is an opportunity of helping people by providing health and social care services.
- Services in this sector need to be very perfect as lives of the patient are at stake. There is a risk of losing someone’s life by doing a small mistake. It can destroy my whole career.
- Changes in the rules and regulations imposed by the government on social and health care sector.
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2.2 Produce a holistic development plan with short medium and long term goals
As I have already discussed my strengths and weaknesses. Now in this I will develop a plan for my development as a professional. My plan will focus on my weaknesses and will set up short medium and long term goals for myself. There are four learning styles given by Honey and Mumford (Honey, 2003). Four learning styles are activist, theorist, pragmatist and reflector. I will follow activist learning style for the development of my career. By following activist learning style I can learn while working. I need to work under an experienced professional in the social and health care sector. I need to be proactive and take extra responsibilities. It will also give me opportunity to take part in role plays, competitions, brain storming etc. Problem solving techniques can be developed by following this learning style. It gives an opportunity to learn the team building and leadership qualities. I will also be able to improve my communication skills which are one of my weaknesses.
My short term goal is to join one of the reputed organizations where I can get more learning opportunities. My short term goals also include getting rid of my two weaknesses which are communication skills and nervousness. I will attend training sessions and courses on communication skills. In my work environment also I will learn from my seniors. Meditation and stress relieving activities will help me in being more confident in my profession. I will try to speak more in public. It will improve my communication skills and also help me in getting rid of nervousness. Leadership qualities are not easy to gain and I will put it in my long term goals. I would try to be at a senior position after five or seven years in an organization with a team working under me. This will give me an opportunity to be a very good leader.
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2.3 Monitor progress against the plan according to the requirements of a social and health care practitioner and revise the plan as required
Monitoring and reviewing the performance is very important to achieve your goals. In most of the organizations we have performance appraisal system in which we set or goals and targets for next six months and one year. We also set up the paths to achieve these goals like attending training sessions or meeting with different types of patients. This performance is reviewed by the seniors at the end of the period and then on the basis of our performance our goals or development plans are modified. For e.g. if I am not able to be good in my communication skills after one year period then next year I will have to attend more sessions on communication skills. It means my goals will be increased and I have to work hard. Progress can also be monitored by dividing my goals into smaller sub sections and set up goals for every week and at the end of the week I will analyse my performance in the last week and set up new goals for the next week. I will prepare a checklist and where I will mark if I was successful in achieving my goals in last week.
2.4 Evaluate the effectiveness of the development plan to own development as a social and health care practitioner
Development plan is very important and effective for improving your performance in any field. Effectiveness can be evaluated by considering all the stakeholders like doctors, patients, other staff members etc. I will take their suggestions in developing the plan and in evaluating the effectiveness of the plan. We also need to find out some qualitative measures which can be used to measure the performance after implementing the development plan. These outcome measures should be valid, reliable and aligned to the goals and targets in the development plan. During the process I need to take steps to make sure that results are according to the planning. All these steps and initiatives will definitely help in my development as a practitioner in social and health care sector. My improvement will get reflected in the performance of the organization also in the satisfaction level of the patients.